APPOINTMENT OF A SERVICE PROVIDER(S) TO LEASE TELEPHONE MANAGEMENT AND SWITCHBOARD SYSTEMS (VoIP) TO THE DEPARTMENT OF LAND REFORM AND…

In short

The appointed service provider will be expected to supply a fully functional system that can perform telephone management, including recording call traffic, managing accounts, generating reports, and system administration. This includes the supply, installation, commissioning, and maintenance of telephone instruments, network points, switchboard systems (VoIP), cordless telephones, and associated software and hardware. The service provider must also ensure system reliability, provide training, support, and maintenance for the duration of the 36-month contract.