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Get the support you need to succeed with your tender applications.
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Coming soonResponse times
- Email supportWithin 24 hours
- Paid subscribersPriority response within 12 hours
- WhatsAppDuring business hours (coming soon)
Frequently Asked Questions
How do I create a QuickTenders account?+
Go to app.getquicktenders.com and click Sign up free. Enter your email and password, then complete your business profile — your sector, province, CIDB grade and B-BBEE level. This is what we match tenders against.
What information do I need to complete my profile?+
Your company name, registration number, province, primary sector, CIDB grade (if applicable), B-BBEE level, and key personnel details. The more complete your profile, the better your tender matches.
How does tender matching work?+
We score every open tender against your business profile across six dimensions: province, category, CIDB grade, CIDB value limit, B-BBEE level, and closing buffer. A 100% match means you meet every stated requirement.
Can I browse tenders without a subscription?+
Yes — browsing is free. You need a paid plan or a pay-as-you-go credit to apply for a tender through the platform.
How do I apply for a tender?+
From your dashboard or the tenders page, click Apply on any tender. This creates a Workspace where you can build your submission — pre-filled SBD forms, AI assistance, and a pricing schedule checker.
What documents do I need to upload?+
The core documents for most government tenders are: CSD registration, Tax Clearance PIN, B-BBEE certificate, CIDB certificate (for construction), and COIDA Letter of Good Standing. Upload them in Biz Enablement.
How do I know when my documents are expiring?+
QuickTenders tracks expiry dates for all uploaded compliance documents and sends you alerts before they expire. You can also see expiry status on your dashboard under Compliance Risk.
What subscription plans are available?+
Starter (R300/month), Standard (R700/month), and Pro (R1,800/month). There is also a free tier for browsing and a pay-as-you-go option at R150 per tender application. See getquicktenders.com/pricing for full details.
Can I cancel my subscription at any time?+
Yes. Cancel any time from your account settings. You keep access until the end of your billing period. No refunds for the current period except as outlined in our Refund Policy.
What payment methods do you accept?+
We accept all major credit and debit cards via iKhokha. Card details are handled securely by iKhokha — QuickTenders never stores your card information.
I'm having trouble logging in. What should I do?+
Try resetting your password via the “Forgot password” link on the login page. If you still can't log in, email support@getquicktenders.com with your account email address.
The platform is slow or not loading. What should I do?+
Try refreshing the page or clearing your browser cache. If the issue persists, check our system status at status.getquicktenders.com or email support@getquicktenders.com.
How do I update my business profile?+
Go to Profile in your dashboard sidebar. You can update your company details, sector, province, CIDB grade and B-BBEE level at any time.
How do I add team members to my account?+
Organisation-level access for multiple users is available on Standard and Pro plans. Go to Settings in your dashboard to invite team members.