Terms of Service — QuickTenders

Last updated: 1 June 2026

Thuthu (Pty) Ltd t/a QuickTenders Registration Number: 2025/102758/07 23 Fielding Crescent, Mondeor Green, Johannesburg, Gauteng, 2091, South Africa

By using QuickTenders, you agree to these Terms of Service. Please read them carefully. If you do not agree, do not use the platform.

Effective date: 1 June 2026 · Last updated: June 2026

Acceptance of Terms
Description of Services
Account Registration
Acceptable Use
Prohibited Conduct
Subscription and Billing
Pay-As-You-Go and Secretariat Services
AI Features Disclaimer
Content Ownership
Third-Party Integrations
Liability Limitations
Indemnification
Termination
Governing Law and Disputes
Changes to Terms
Contact

1. Acceptance of Terms

By registering for or using QuickTenders, you agree to be bound by these Terms of Service and our Privacy Policy. If you are using QuickTenders on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms.

2. Description of Services

QuickTenders is a SaaS platform for South African businesses to discover government tender opportunities, track compliance readiness, prepare and submit tender applications, and access related business support services. Features include:

Tender discovery and matching across national, provincial, and municipal sources
Compliance document tracking and expiry alerts (CSD, tax clearance, B-BBEE, CIDB)
AI-assisted tender application writing and review
Tender Workspace for structured bid preparation and submission
Secretariat Services for company registration, CIDB grading, B-BBEE certification, and related compliance work handled by our team
Tender Funding support including SEFA, NEF, and IDC application assistance
Subcontractor and partner marketplace
Business plan and financial projection tools

3. Account Registration

You must provide accurate and complete registration information
You are responsible for maintaining the security of your account credentials
You must notify us immediately of any unauthorised access to your account
You must be at least 18 years old to use the platform
One account per business entity; account sharing is prohibited
Organisation accounts created during signup are associated with the email address used at registration

4. Acceptable Use

You may use QuickTenders to:

Discover and apply for South African government tenders relevant to your business
Track and manage your compliance documents and readiness score
Prepare tender applications using the Workspace, AI tools, and document templates
Order Secretariat Services on behalf of your registered business
Explore funding support options and build business plans for funding applications
Connect with subcontractors and JV partners through the marketplace

5. Prohibited Conduct

You may not use QuickTenders to:

Submit false, misleading, or fraudulent information in tender applications or your business profile
Misrepresent your CIDB grade, B-BBEE level, CSD status, or any other compliance credential
Impersonate other individuals, businesses, or government entities
Upload or distribute malware, viruses, or harmful code
Attempt to reverse-engineer, scrape, or extract platform data at scale
Use AI-generated content as the sole basis of a tender submission without review and approval
Circumvent billing by creating multiple free trial or free-tier accounts
Use the platform for activities that violate applicable South African law, including but not limited to the Public Finance Management Act, Municipal Finance Management Act, or Preferential Procurement Regulations
Share account access with other businesses or individuals

We reserve the right to suspend or terminate accounts found to be in violation of these prohibitions without notice.

6. Subscription and Billing

QuickTenders offers subscription plans (Notification, Starter, Standard, Pro) with a free tier for new accounts
Subscriptions automatically renew unless cancelled before the renewal date
Billing is processed by iKhokha — we do not store payment card details
Refunds are governed by our Refund Policy, available at getquicktenders.com/refund-policy
Downgrading or cancelling a plan takes effect at the end of the current billing period
We reserve the right to change pricing with reasonable notice — all prices are displayed in South African Rand (ZAR)
Free-tier accounts have access to tender browsing and limited platform features; tender applications and AI tools require a paid plan or a pay-as-you-go purchase

7. Pay-As-You-Go and Secretariat Services

Pay-as-you-go tender applications are charged per tender at the rate displayed at time of purchase
Secretariat Services (company registration, CIDB, B-BBEE, tax clearance, etc.) are one-time service orders charged at the rates listed in the platform
Secretariat Service fees are non-refundable once our team has commenced work on your order, unless the service cannot be completed due to circumstances within our control
Secretariat Services are delivered by our team and are subject to government processing times outside our control — we do not guarantee specific timelines for regulatory approvals
Tender Funding document generation is included for qualifying paid-tier users; non-qualifying users may be referred to a partner consultant

8. AI Features Disclaimer

QuickTenders includes AI-assisted features powered by Claude (Anthropic) and Gemini (Google). Important limitations:

AI-generated content is provided as a draft for human review — you are responsible for reviewing, editing, and approving all content before submitting any tender application
We do not guarantee the accuracy, completeness, legal compliance, or suitability of AI-generated content for any specific tender
AI features are advisory tools — they do not submit tender applications autonomously or without your explicit instruction
You retain full responsibility for the content and accuracy of tender submissions made from your account
AI outputs may contain errors, omissions, or content that does not meet a specific tender's requirements — always verify all content before submission
Go/No-Go analysis and compliance checks provided by AI are indicative only and do not constitute professional procurement advice

See our AI Compliance Disclosure at getquicktenders.com/ai-compliance for full details on how AI is used in the platform.

9. Content Ownership

You retain ownership of all content you create, upload, and submit through QuickTenders, including tender documents, company profiles, CVs, and project references
By using the platform, you grant us a limited licence to store, process, and transmit your content as necessary to deliver the service
We do not claim any intellectual property rights over your content
AI-generated content drafts are provided for your use and become your property upon generation
You are responsible for ensuring your content does not infringe third-party intellectual property rights
Tender documents generated using platform templates remain your property and are designed to be submitted without QuickTenders branding

10. Third-Party Integrations

QuickTenders integrates with third-party services including iKhokha (payments), Resend (email delivery), Anthropic (AI), Google Gemini (AI), and Cloudflare (infrastructure). These integrations are subject to those providers' terms. We are not responsible for third-party service interruptions, changes to third-party APIs, or decisions made by government procurement portals. Tender data is sourced from publicly available government procurement feeds — we do not guarantee the completeness, accuracy, or currency of tender listings sourced from external systems.

11. Liability Limitations

To the maximum extent permitted by applicable South African law:

QuickTenders is provided "as is" without warranty of any kind
We do not guarantee uninterrupted, error-free service or that all available tenders will be listed on the platform
We are not liable for indirect, incidental, or consequential damages arising from your use of the platform
Our total liability to you for any claim shall not exceed the amount paid by you in the 12 months preceding the claim
We are not liable for tender application outcomes, including disqualification, non-award, or evaluation decisions made by procuring entities
We are not liable for the accuracy of tender listings sourced from government procurement feeds
We are not liable for Secretariat Service outcomes dependent on government processing times or regulatory decisions
We are not liable for AI-generated content you review, approve, and submit

Nothing in these terms limits liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

12. Indemnification

You agree to indemnify and hold harmless Thuthu (Pty) Ltd t/a QuickTenders, its directors, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your use of the platform, your violation of these terms, or content you submit through the platform.

13. Termination

You may cancel your account at any time from Settings in the platform
Upon account deletion, your data will be removed within 30 days (see Privacy Policy)
We reserve the right to suspend or terminate your account for violation of these terms, with or without notice depending on severity
After termination, provisions that by their nature should survive will continue to apply including content ownership, liability limitations, and governing law

14. Governing Law and Disputes

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes arising from these terms will be subject to the exclusive jurisdiction of South African courts. Before initiating any legal proceedings, you agree to first notify us in writing at legal@getquicktenders.com and allow 30 days to attempt resolution.

15. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or in-platform notice at least 14 days before they take effect. Continued use of the platform after changes take effect constitutes acceptance. If you do not agree to updated terms, you may cancel your account before the effective date.

16. Contact

For questions about these terms:

Thuthu (Pty) Ltd t/a QuickTenders Email: legal@getquicktenders.com Website: www.getquicktenders.com Address: 23 Fielding Crescent, Mondeor Green, Johannesburg, Gauteng, 2091

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