Appointment of a service provider to Provide a Finance System Implementation for Agrément South Africa.

In short

The scope of work involves the provision of services as defined in the tender, which will be regulated by a Service Level Agreement (SLA) upon award. The SLA will detail specific terms, conditions, allocated resources, inclusions, exclusions, and standard turnaround times. The successful bidder will be expected to act honestly, fairly, and with due skill, care, and diligence, employing appropriate resources and systems to perform the services effectively.