QuickTenders
Closes in 3 days · 7 August 2026

Procurement of Customer Experience Survey Services for three (03) months

Reference: RFQ No. 19/2026

  • Postbank SOC
  • Gauteng
  • Professional Services

In short

The Postbank requires a service provider to conduct Customer Experience (CX) surveys for individual customers and Stokvels over three months. This includes designing survey instruments, measuring NPS, CSAT, and CES, and identifying key drivers of customer experience. Data collection will utilize a mix of channels like SMS, email, and telephonic surveys.

Buyer

Contact information

Contact person
Vusi Maditsi
Phone
Not stated

Key dates

Published
31 July 2026
Closing
7 August 2026at 11:00
Bid validity period
Not stated

Similar tenders

Same category, still open — soonest closing first.