Closes in 3 days · 7 August 2026
Procurement of Customer Experience Survey Services for three (03) months
Reference: RFQ No. 19/2026
- Postbank SOC
- Gauteng
- Professional Services
In short
The Postbank requires a service provider to conduct Customer Experience (CX) surveys for individual customers and Stokvels over three months. This includes designing survey instruments, measuring NPS, CSAT, and CES, and identifying key drivers of customer experience. Data collection will utilize a mix of channels like SMS, email, and telephonic surveys.
Buyer
Postbank SOC
1 other open tender from this buyerContact information
- Contact person
- Vusi Maditsi
- Phone
- Not stated
Key dates
- Published
- 31 July 2026
- Closing
- 7 August 2026at 11:00
- Bid validity period
- Not stated
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