Closed · 31 July 2026
RFQ2026-27-30 WhatsApp Business API Solution
Reference: ocds-9t57fa-163303
- The South African Qualifications Authority (SAQA)
- Gauteng
- Information Technology
In short
The appointed service provider will implement a WhatsApp Business API solution, including AI chatbot development, integration with Microsoft Azure and SAQA's internal systems, and process automation. This includes setting up a dedicated WhatsApp business number, configuring omnichannel capabilities, developing an AI-powered chatbot for automated responses and user journeys, and integrating with existing systems for secure data exchange. The solution will also involve reporting and analytics, compliance with POPIA and ICT standards, and ongoing training, support, and maintenance.
Buyer
The South African Qualifications Authority (SAQA)
2 other open tenders from this buyerContact information
- Contact person
- Phumudzo Silimela
- Phone
- Not stated
Key dates
- Published
- 23 July 2026
- Closing
- 31 July 2026at 11:00
- Bid validity period
- Not stated
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