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Closes in 15 days · 5 October 2026Briefing · 16 Sept · compulsory

PROVISION OF SUPPORT & MAINTENANCE SERVICES FOR THE INCIDENT COMMAND CENTRE (ICC) FOR A PERIOD OF THREE (3) YEARS

Reference: 205/2026

  • Kouga Municipality
  • Eastern Cape
  • Professional Services

In short

The Kouga Local Municipality (KLM) seeks to appoint a qualified service provider for ongoing support, maintenance, and enhancements of the existing Incident Command Centre (ICC). This includes providing a Backup Security Operations Centre (SOC) for redundancy, managing Al-driven functionality, and operating as a seamless failover control room. The scope covers support and maintenance of the ICC, ensuring SOC availability, providing a SAIDSA-approved Backup Control Room, ensuring redundant fiber connectivity, assisting with upgrades, managing Al alarms, migrating services to a new HikCentral server, preventive and corrective maintenance, expanding viewing capabilities, and providing software/firmware lifecycle management.

Buyer

Kouga Municipality

4 other open tenders from this buyer

Contact information

Contact person
S. MPAHLA

Key dates

Published
2 September 2026
Closing
5 October 2026at 12:00
Bid validity period
Not stated

Understand this tender

Terms used in this tender

  • SCM (Supply Chain Management) — The function within government departments responsible for managing all procurement activities, from identifying needs to awarding contracts.
  • Bid Box — The physical location, usually at the procuring department's offices, where hard copies of bids must be submitted.
  • Closing Date — The final date and time by which tender submissions must be received.
  • Central Supplier Database (CSD) — A centralised database managed by National Treasury where suppliers register their company details, tax compliance, and B-BBEE status.
  • RFI (Request for Information) — Not a tender.
  • Accounting Officer — The senior official (e.g., Director-General, Municipal Manager) responsible for financial management and procurement within a government department or municipality.

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