THE APPOINTMENT OF A SERVICE PROVIDER FOR THE PROVISION OF LOG RHYTHM LICENSING RENEWAL AND SUPPORT SERVICES FOR A PERIOD OF 12 MONTHS

In short

The Community Schemes Ombud Service (CSOS) seeks to appoint a service provider for the renewal and management of LogRhythm licenses, along with comprehensive support services. This includes providing enhanced SIEM support aligned with SOC/MDR capabilities, ensuring continuous 24/7 monitoring, detection, and response, and strengthening the CSOS's cyber resilience. The scope encompasses licensing, platform support, 24/7 SOC monitoring, incident response, threat intelligence, SIEM content engineering, platform maintenance, security reporting, service desk support, and knowledge transfer.