Closes in 17 days · 7 October 2026Briefing · 17 Sept · compulsory
THE APPOINTMENT OF A SERVICE PROVIDER TO SUPPLY SOFTWARE LICENCES, SUPPORT SERVICES, AND ENHANCE THE EXISTING GENESYS CLOUD-BASED CUSTOMER…
Reference: RFP2026/05/NYDA
- National Youth Development Agency
- National
- Information Technology
In short
The National Youth Development Agency (NYDA) seeks to appoint a service provider to supply software licences, support services, and enhance its existing Genesys Cloud-based Customer Service solution. This solution is for Head Office contact centre personnel and receptionists across branches and districts. The provider will offer professional services to improve customer service operations, integrate with the existing ERP system, and utilize advanced analytics and automation.
Buyer
National Youth Development Agency
0 other open tenders from this buyerContact information
- Contact person
- Mlungisi Brian
- tenders@nyda.gov.za
- Phone
- 087-158-5718
Key dates
- Published
- 4 September 2026
- Closing
- 7 October 2026at 11:00
- Bid validity period
- Not stated
Understand this tender
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