QuickTenders

Help Center

Quick answers to the most common questions. Can't find what you need? We're an email away.

Looking for step-by-step guides? See Resources, the Platform Terms that explain what QuickTenders means by Readiness Score, Tender Fit and Final Review, and the Tender Dictionary for procurement terminology.

Getting Started

How do I create an account?+

Click “Sign up free”, enter your details, and you'll be guided through a short onboarding that builds your company profile. No credit card is required to start.

How do I complete my profile?+

Go to Profile in your dashboard and fill in your sector, province, CIDB grade, B-BBEE level and company details. The more complete it is, the better your tender matches and Readiness Score.

What is my Readiness Score?+

It's a percentage of the checks that apply to your business — registrations, compliance documents, company profile, key personnel and project references — that you have satisfied. Checks that cannot apply to you are left out of the score. Reaching 50% earns your first free application credit; browsing, matches and profile-building are always available.

How long does setup take?+

Most businesses complete a useful profile in 10–15 minutes. You can always come back and add more detail later.

Still stuck? Email support@getquicktenders.com.

Tenders

How does matching work?+

Every open tender is scored against your profile — province, sector, CIDB grade and B-BBEE level. Each match shows a breakdown so you understand why it fits.

How do I browse tenders?+

Use the Tenders page to search and filter by category, province, closing date and more. You can browse without an account.

How do I apply for a tender?+

Open a tender and click Apply to start a Tender Workspace. Free and over-limit applications use a pay-as-you-go charge or a free credit if you have one. QuickTenders helps you prepare the bid; you submit it to the buyer yourself.

Where do the tenders come from?+

We aggregate live public tenders from national, provincial, municipal and state-owned sources across all nine provinces, refreshed daily.

Still stuck? Email support@getquicktenders.com.

Workspace

How do I start a workspace?+

Click Apply on any tender. A workspace is created with the tender's requirements and your profile details pre-filled.

How do the AI tools work?+

Build My Submission drafts each written section from your Company Profile, your uploaded documents and the tender's actual requirements. It writes only what your documents support and leaves gaps for you to fill; your price is always your decision. You review, edit and accept each section.

How do I submit a bid?+

When your sections are complete, Final Review lists anything still outstanding. Download the Submission Pack — one PDF with your written response, the buyer's forms and your supporting documents — sign the forms, and lodge it yourself by the method the tender allows (bid box, email or portal). QuickTenders never sends a bid to a buyer on your behalf.

Still stuck? Email support@getquicktenders.com.

Biz Enablement

How do I upload compliance documents?+

Go to Business Documents and upload your CIPC registration, tax compliance status (TCS) PIN, B-BBEE certificate or affidavit and CSD report. QuickTenders reads each document, tracks expiry dates and reminds you before anything lapses. Uploading a newer version replaces the old one.

What is the CV Bank?+

It's where you store key personnel CVs so they're ready to attach to any bid. Three or more strengthens your submissions and your Readiness Score.

How do project references work?+

Add at least three past projects with proof (completion letters or purchase orders). Buyers use these to assess your track record.

Still stuck? Email support@getquicktenders.com.

Secretariat Services

How do I order a service?+

Browse the Secretariat catalogue in your dashboard, choose what you need, and pay securely by card. Prices are shown live in the catalogue.

What can I expect after ordering?+

You'll get an order confirmation, and our team will request any documents needed. You can track progress and download completed documents from your dashboard.

How long do services take?+

Timelines vary by service and by the relevant authority. Each service shows an indicative turnaround, and we keep you updated as it progresses.

Still stuck? Email support@getquicktenders.com.

Funding

How do I check my eligibility?+

Open the Funding section and answer a short set of questions. We'll show which institutions — SEFA, NEF, IDC — you're likely eligible for.

How do I build a business plan?+

Use the Business Plan workspace, which guides you section by section and pre-fills from your company profile and tender details.

How do I apply for SEFA, NEF or IDC funding?+

After your eligibility check and business plan, the guided application helps you compile and submit the right documents to each institution.

Still stuck? Email support@getquicktenders.com.

Billing and Subscriptions

What plans are available?+

See the Pricing page for current plans and prices. They range from a free tier to unlimited applications, all in South African Rand.

How does pay-as-you-go work?+

On the free tier (or over your monthly limit), you pay a single per-tender fee to apply — or use a free credit if you've earned one.

How do I upgrade or cancel?+

Manage your plan from Billing in your dashboard. Upgrades take effect immediately; see our Refund Policy for cancellation terms.

Still stuck? Email support@getquicktenders.com.

Account and Settings

How do I change my details?+

Update your company and contact details under Profile and Settings in your dashboard.

How do I reset my password?+

Use the “Forgot password” link on the login page to receive a reset email.

How do I get my data or close my account?+

You can request access to your data or account closure at any time — see our Privacy Policy and PAIA Manual, or contact support.

Still stuck? Email support@getquicktenders.com.