QuickTenders

Help Center

Quick answers to the most common questions. Can't find what you need? We're an email away.

Getting Started

How do I create an account?+

Click “Sign up free”, enter your details, and you'll be guided through a short onboarding that builds your company profile. No credit card is required to start.

How do I complete my profile?+

Go to Profile in your dashboard and fill in your sector, province, CIDB grade, B-BBEE level and company details. The more complete it is, the better your tender matches and Readiness Score.

What is my Readiness Score?+

It's a single number showing how prepared you are to bid — based on your registrations, compliance documents, company profile, key personnel and project references. Reaching 50% unlocks applications and the workspace.

How long does setup take?+

Most businesses complete a useful profile in 10–15 minutes. You can always come back and add more detail later.

Still stuck? Email support@getquicktenders.com.

Tenders

How does matching work?+

Every open tender is scored against your profile — province, sector, CIDB grade and B-BBEE level. Each match shows a breakdown so you understand why it fits.

How do I browse tenders?+

Use the Tenders page to search and filter by category, province, closing date and more. You can browse without an account.

How do I apply for a tender?+

Open a tender and click Apply to start a workspace. Free and over-limit applications use a pay-as-you-go charge or a free credit if you have one.

Where do the tenders come from?+

We aggregate live public tenders from national, provincial, municipal and state-owned sources across all nine provinces, refreshed daily.

Still stuck? Email support@getquicktenders.com.

Workspace

How do I start a workspace?+

Click Apply on any tender. A workspace is created with the tender's requirements and your profile details pre-filled.

How do the AI tools work?+

Inside a section you can ask the AI to draft or improve your text, or check your pricing. It works from your profile and the tender's actual requirements.

How do I submit a bid?+

When your sections are complete, use the submission summary to run a completeness check, then export your full pack or send it to the buyer.

Still stuck? Email support@getquicktenders.com.

Biz Enablement

How do I upload compliance documents?+

Go to Biz Enablement and upload your registration, tax and B-BBEE documents. We track expiry dates and remind you before anything lapses.

What is the CV Bank?+

It's where you store key personnel CVs so they're ready to attach to any bid. Three or more strengthens your submissions and your Readiness Score.

How do project references work?+

Add at least three past projects with proof (completion letters or purchase orders). Buyers use these to assess your track record.

Still stuck? Email support@getquicktenders.com.

Secretariat Services

How do I order a service?+

Browse the Services catalogue in your dashboard, choose what you need (e.g. CIDB or B-BBEE registration), and pay securely. Our team takes it from there.

What can I expect after ordering?+

You'll get an order confirmation, and our team will request any documents needed. You can track progress and download completed documents from your dashboard.

How long do services take?+

Timelines vary by service and by the relevant authority. Each service shows an indicative turnaround, and we keep you updated as it progresses.

Still stuck? Email support@getquicktenders.com.

Funding

How do I check my eligibility?+

Open the Funding section and answer a short set of questions. We'll show which institutions — SEFA, NEF, IDC — you're likely eligible for.

How do I build a business plan?+

Use the Business Plan workspace, which guides you section by section and pre-fills from your company profile and tender details.

How do I apply for SEFA, NEF or IDC funding?+

After your eligibility check and business plan, the guided application helps you compile and submit the right documents to each institution.

Still stuck? Email support@getquicktenders.com.

Billing and Subscriptions

What plans are available?+

See the Pricing page for current plans and prices. They range from a free tier to unlimited applications, all in South African Rand.

How does pay-as-you-go work?+

On the free tier (or over your monthly limit), you pay a single per-tender fee to apply — or use a free credit if you've earned one.

How do I upgrade or cancel?+

Manage your plan from Billing in your dashboard. Upgrades take effect immediately; see our Refund Policy for cancellation terms.

Still stuck? Email support@getquicktenders.com.

Account and Settings

How do I change my details?+

Update your company and contact details under Profile and Settings in your dashboard.

How do I reset my password?+

Use the “Forgot password” link on the login page to receive a reset email.

How do I get my data or close my account?+

You can request access to your data or account closure at any time — see our Privacy Policy and PAIA Manual, or contact support.

Still stuck? Email support@getquicktenders.com.