BID - 2649S - Revenue Enhancement for Prepaid Vending and Revenue Collection

In short

The successful bidder shall provide a comprehensive service encompassing third-party vending support, customer monitoring, revenue enhancement, consumer indexing, metering support, system integration, reporting, maintenance and support services. This includes establishing and operating vending channels, ensuring 24/7 token availability, integrating with City Power's systems, and providing revenue enhancement services to identify and reduce losses. The scope also covers customer monitoring and analytics, consumer indexing, metering and AMI support, vendor management, system integration with various City Power systems, and AI capabilities for advanced analytics.